Help & support
Answers to common questions and how to reach us
How do I earn ranking points?+
Check in at a venue while signed in. Each check-in awards +25 points toward your city leaderboard tier.
How do I find events near me?+
Browse the Events page, use search, or explore venues by neighborhood. Featured events appear on the homepage.
Can I buy VIP packages on the web?+
Yes. Sign in on the web app, open an event with VIP packages, and complete checkout with card. Paid event tickets and driver bookings also support web checkout.
I'm a venue owner — where do I sign up?+
Use the business portal to manage your venue, talent, and promotions, or the mobile app for full onboarding.